How to ask
Email support@clippresse.app within 14 days of paying, from the address you bought with, or include your order number from the receipt. That’s all we need. With Pro Monthly, this applies to each monthly payment: ask within 14 days of it.
What happens next
- Lemon Squeezy, the store, returns the money to the way you paid. Most banks show it within 5 to 10 days.
- Your license key is turned off, and Clippresse goes back to the free version. Your clips stay on your Mac.
Switching from Pro to the Founder Edition
While Founder licenses remain, we’ll refund your Pro purchase so you can buy the Founder Edition instead. Just ask.
After 14 days
If something is broken and we can’t fix it, write to us anyway. And this policy never takes away rights you have as a consumer where you live.